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隐私政策

 

     杭州阿里巴巴广告有限公司(以下简称“我们”)系阿里巴巴中国站(Alibaba.com.cn、alibaba.cn、1688.com)及客户端(以下合称“平台”)经营者,我们尊重并保护用户隐私,在您使用平台服务时,我们将按照本隐私政策收集、使用和共享您的个人信息。

本隐私政策作为《阿里巴巴服务条款》的有效组成部分,您在注册时已经点击同意本隐私政策的约定。如果您不同意本隐私政策的任何内容,您应立即停止使用平台服务。当您使用我们提供的任一服务时,即表示您已同意我们按照本隐私政策来合法使用和保护您的个人信息。如对本隐私政策内容有任何疑问,您可通过1688服务中心(网址为https://114.1688.com )与我们联系。

本隐私政策所指的关联公司是指平台的经营者及其他与平台存在关联关系的公司的单称或合称。

 

一、适用范围

本隐私政策适用于平台提供的所有服务。

需要特别说明的是,本隐私政策不适用于其他第三方向您提供的服务,例如平台上的卖家依托平台向您提供服务时,您向卖家提供的个人信息不适用于本隐私政策。平台也可能含有到其他网站的链接,我们对那些链接网站的信息保护措施不负责任。

 

二、我们收集的信息

为了向您提供更好、更优、更个性化的服务,我们将根据您使用的服务收集您如下与服务相关的必要信息:

1.您向我们提供的信息

当您在平台创建账户时,您必须至少向我们提供电子邮箱(登录名)、所在国家/地区、手机号码、会员名、联系人姓名、贸易身份、企业名称等基本信息,并创建密码。

    在注册会员时,您有权选择提供您的其他个人基本情况、固定电话、所在部门、职位、辅营身份、工作经历、教育经历等信息。您在使用平台服务时,需要根据服务的内容,选择填写及/或提交服务所必须的信息,可能包括您的业务联系手机、联系地址、发货/收货地址等;如您是企业会员的,您还被要求提供您的企业名称、部门结构、组织机构代码、住所地、传真号码、主页和企业服务/产品的简短说明等。

我们还会记录您在使用我们服务时提供的信息。例如您在平台发布的信息、搜索关键词信息、与平台客服联系时您提供的相关信息、您参与问卷调查时向我们发送的问卷答复信息等。

我们的一些服务需要付费才能使用,当您需要使用这些付费服务时,您需要提供您的银行卡信息及/或绑定支付宝服务。

    您可以选择不提供某一或某些信息,但是这样可能使您无法使用平台的部分服务。

2.在您使用服务过程中收集的信息

为了提高服务质量和用户体验,我们会接受并记录您使用的设备相关信息,这些设备信息包括:

设备属性信息(如设备型号、操作系统版本、设备设置、唯一设备标识符等软硬件特征信息)、设备位置信息(如通过GPS、蓝牙或WIFI信号获得的位置信息)、设备连接信息(IP地址、浏览器的类型、电信运营商、使用的语言、访问日期和时间及您需求的网页记录等)。

对于从您的各种设备上收集到的信息,我们可能会将它们进行关联,以便我们能在这些设备上为您提供一致的服务。

我们会记录您在我们平台上进行的交易信息,包括商品名称、创建时间、交易状态、交易双方信息、交易金额、物流信息、收款时间等。

3.来自第三方的信息

当您与使用我们服务的关联公司、合作伙伴之间互动时,为共同向您提供服务及改进服务质量的合理需要,我们将从关联公司、合作伙伴处接收关于您的体验或您与其互动的信息。

为预防欺诈和确保安全,我们的关联公司、合作伙伴会依据适用的法律法规或征得您同意的前提下,向我们分享您的信息。

 

三、我们使用收集到的信息的方式

1.向您提供、维护、改进我们的服务,并使我们的服务更能符合您的要求,从而使您在使用我们服务时得到更好的使用体验,如:公布您提交的商业机会和报价,而使其他用户可以查询这些报价和商业机会。

2. 用于识别和(或)确认您的身份,与您联络,并有针对性地向您提供您可能感兴趣的服务和机会信息,如:介绍、推销产品、服务、促销优惠或者商业投资机会的商业性短信息等。如果您不同意接收前述信息,可以通过短信提示回复退订或我们提供的其他方式进行退订。

3.用于预防、发现、调查欺诈、危害安全、非法或违反与我们或其关联公司协议、政策或规则的行为,以保护您、我们的其他用户、我们或我们关联公司的合法权益。

4.我们可能会将来自某项服务的信息与来自其他服务的信息结合起来,以便为您提供服务、个性化内容和建议。

5.经您授权许可的其他用途。

 

四、您如何管理自己的信息

我们提供了便捷的方法,让您可以查询、更正及删除自己的账户信息等使用我们服务时您提供的信息。例如您可以登录“1688买家/卖家中心”、“1688服务中心”等查询、修改自己的个人资料、隐私设置、安全设置,删除您的收货地址、交易订单等信息或注销您的1688账户。

如果您认为我们存在违反法律、行政法规的规定或者与您的约定收集、使用您信息的,您可以通过1688服务中心与我们取得联系。

 

五、您共享的信息

您可以通过我们的服务建立联系和相互分享。当您通过我们的服务创建交流、交易或分享时,您可以自主选择沟通、交易或分享的对象,作为能够看到您的交易内容、联络方式、交流信息或分享内容等相关信息的第三方。

在使用我们平台的服务进行网上交易时,您不可避免的要向交易对方或潜在的交易对方披露自己的个人信息,如联络方式或者邮政地址。请您妥善保护自己的个人信息,仅在必要的情形下向他人提供。

公开信息是指您公开分享的任何信息。任何人都可以在使用和未使用我们平台服务期间查看或访问这些信息。如:当您在我们平台进行交易,意味着您将公开或匿名分享您的成交信息及评价详情等数据。

为使用我们平台的服务,可能存在您必须公开分享的信息。例如为构建诚信交易环境,您的信用评价信息需要被公开分享。若您是卖家,您应当根据适用的法律法规和平台规则的要求,公开分享企业名称等相关工商注册信息或者自然人经营者的信息,对经营需要特别许可的行业和项目的,您还应当公开分享相关经营许可证件,如:食品经营许可证等。

请注意,您在使用我们服务时自愿共享的信息,可能会涉及您或他人的个人信息甚至个人敏感信息,请您更加谨慎地考虑,是否在使用我们的服务时共享甚至公开分享相关信息。

 

六、我们如何共享信息

我们不会出于第三方营销的目的提供、出售、出租、共享和交易您的信息,但为了向您提供服务及提升服务质量,您同意我们共享我们收集到的您的信息:

1.自行或者委托可信赖的合作伙伴作为数据处理者,在遵循本隐私政策和保密措施的条件下对您的身份和交易数据等信息进行处理,并以符合本隐私政策中声明的目的方式使用该处理结果。

2. 为方便您使用我们的服务及我们的关联公司的服务,我们会向我们的关联公司共享您的个人信息。我们只会共享必要的个人信息,且受本隐私政策中所声明目的的约束。

3. 协助解决争议而披露您的个人信息,如:您是适格的知识产权投诉人并已提起投诉,我们可能应被投诉人要求,向被投诉人披露,以便双方处理可能的权利纠纷;您在平台上创建的某一交易中,如交易任何一方履行或部分履行了交易义务并提出信息披露请求的,我们会视情况向该用户提供其交易对方的联络方式等必要信息,以促成纠纷的解决。

4. 为遵守适用的法律法规、诉讼目的或者行政机关、司法机构依法提出的要求而披露您的个人信息。如果我们确定您出现违反适用的法律法规或平台规则或相关协议的情况,或为保护我们及其关联公司或用户或公众的权利、财产或安全免遭损害,我们也可能披露关于您的信息,包括相关违规行为以及我们已对您采取的措施。

5. 经您授权许可的其他用途。只有您明确同意,我们才会共享您的身份证号、护照号、银行卡号、个人健康信息等个人敏感信息。

 

七、Cookie和类似技术的使用

为使您获得更轻松的访问体验,您访问平台相关网站或使用平台提供的服务时,我们可能会通过采用各种技术收集和存储相关信息,包括使用小型数据文件识别您的身份,这么做是为了解您的使用习惯,帮您省去重复输入注册信息的步骤,或者帮助判断您的账户安全。这些数据文件可能是Cookie、Flash Cookie,或您的浏览器或关联应用程序提供的其他本地存储(统称“Cookie”)。

请您理解,我们的某些服务只能通过使用Cookie才可得到实现。如果您的浏览器或浏览器附加服务允许,您可以修改对Cookie的接受程度或者拒绝我们的Cookie,但拒绝我们的Cookie在某些情况下可能会影响您安全访问平台相关网站和使用平台提供的服务。

网页上常会包含一些电子图象(称为“单像素 GIF 文件”或“网络 beacon”),使用网络beacon可以帮助网站计算浏览网页的用户或访问某些cookie,我们会通过网络beacon收集您浏览网页活动信息,例如您访问的页面地址、您先前访问的援引页面的位址、您停留在页面的时间、您的浏览环境以及显示设定等。

 

八、我们如何存留信息

我们所收集的有关您的信息和资料将保存在阿里巴巴及(或)其关联公司的服务器上,这些信息和资料可能传送至您所在国家、地区或我们收集信息和资料所在地并在该地被访问、存储和展示。

我们将在实现本隐私政策中所述目的所必需的期间内保留你的个人信息,除非法律要求或允许在更长的期间内保留这些信息。

 

九、您的个人信息保护

账户信息是非常重要的个人信息,您只能通过您的密码来使用您的账户。如果您泄漏了密码,您可能丢失了您的身份识别信息,并且可能出现对您不利的后果。因此,请您妥善设置、保管您在平台的账户信息。

我们有相应的安全措施来确保我们掌握的信息不丢失,不被滥用和变造。这些安全措施包括向其它服务器备份数据和对用户密码加密等。尽管我们有这些安全措施,但请注意在信息网络上不存在“完善的安全措施”。如您发现自己的个人信息泄密,尤其是您的账户或密码发生泄露,您应该立即通过1688服务中心与我们取得联系,以便我们采取相应措施。

请注意,单独的设备信息、搜索关键词信息等是无法与任何特定个人直接建立联系的数据,不属于个人信息。如果我们将这类非个人信息与其他信息结合用于识别自然人个人身份,或者将其与个人信息结合使用,则在结合使用期间,此类设备信息将被视为个人信息

 

十、未成年人保护

我们重视未成年人的个人信息保护,如您为未成年人,请您在您的监护人已经仔细阅读本隐私政策,并在征得您的监护人同意的前提下使用我们的服务或向我们提供信息。

 

十一、本隐私政策的修订

我们可不定期修改本隐私政策,变更后的隐私政策将在修订生效前在平台公告或以其他适当方式通知您。该等情况下,若您继续使用我们的服务,即表示同意受经修订的隐私政策的约束

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Privacy Policy

Hangzhou Alibaba Advertising Co., Ltd. (“We”, “Us”, “Our”) is the operator of Alibaba China websites (Alibaba.com.cn, alibaba.cn, 1688.com) and their relevant clients (collectively the “Platform”). We respect and protect a user’s privacy. When you use services of the Platform, we will collect, use and share your personal information in accordance with this Privacy Policy.

 

This Privacy Policy constitutes a valid part of Alibaba Service Terms. At the time of your registration, you have clicked to agree to the terms of this Privacy Policy. If you do not agree with any content of this Privacy Policy, you should immediately cease using the services of the Platform. By using any of the services provided by us, you have agreed that we may lawfully use and protect your personal information in accordance with this Privacy Policy. If you have any doubt about the content of this Privacy Policy, you may contact us via the 1688 Service Center (Website: https://114.1688.com).

 

For the purpose of this Privacy Policy, any affiliated company means, individually or collectively, the operator of the Platform and any other company affiliated to with the Platform.

 

  1. Scope of Application

 

This Privacy Policy applies to all services of the Platform.

 

Please note in particular that this Privacy Policy does not apply to services provided to you by a third party. For example, when a seller from the Platform provides you services through the Platform, your personal information provided to such seller will not be subject to this Privacy Policy. The Platform may contain links to other websites and we will not be responsible for the information protection measures of those linked websites.

      

  1. Information We Collect

      

To provide you with better, higher-quality and more personalized services, we will collect the following of your information necessary and relevant to the services you use:

 

  1. Information You Give Us

 

When you create an account on the Platform, you must at least provide us your email address (username), country/region, mobile phone number, member name, name of contact, trading identity, enterprise name and other basic information, and create a password.

 

When registering as a member, you may elect to provide other basic personal information, telephone number, department, position, auxiliary business identity, work experience, education background, and other information. When using the Platform, you need to fill in and/or submit information requisite for the services based on the content of such services, which may include your mobile phone number for business liaison, a contact address, a goods delivery/receipt address, and other information; if you are an enterprise member, you may be required to provide your enterprise name, enterprise organization structure, enterprise organization code, domicile, fax number, homepage and brief introduction of enterprise services/products, and other information.

 

We will also record the information you provide when using our services, such as the information you post on the Platform, search keyword information, the relevant information you provide when liaising with the customer service of the Platform, and the answers you send to us in response to our questionnaire.

 

Certain of our services may only be used after having paid the relevant fees. If you need to use such paid services, you need to provide your bank card information and/or connect to the Alipay service.

 

You may elect not to provide certain information, but doing so may result in you being unable to use part of the services of the Platform.

 

  1. Information Collected During Your Use of Services

 

To improve our service quality and the user experience, we will receive and record information related to the devices you use. Such device-related information includes:

 

Device property information (e.g., device model, operating system version, device configuration, unique device identifier, and other software and hardware property information), device position information (e.g., position information obtained via GPS, blue tooth or WIFI signals), and device connection information (IP address, type of browser, telecommunications operator, the language used, date and time of visit, and records of the web pages you require).

 

We may correlate the information collected from your various devices, so that we can provide consistent services to you on such devices.

 

We will record information about your transaction on our Platform, including the name of goods, time of creation, transaction status, information about counterparties, amount transacted, logistics information, time of receiving payment and otherwise.

 

  1. Information From Third Parties

 

When you interact with an affiliated company or partner who uses our services, we will receive information from such affiliated company or partner about your experience or your interaction with them as reasonably required for us to jointly provide you the services and improve our service quality.

 

To prevent fraud and guarantee security, our affiliated companies or partners will share your information with us in compliance with applicable laws and regulations or subject to your consent.

 

  1. How We Use the Information We Collect

 

  1. We will use such information to provide, maintain and improve our services, so that our services will better suit your needs and that you will have better user experience when using our services, for example, publicizing the business opportunities and quotations you submit so that other users may inquire about such quotations and business opportunities.

 

  1. We will use such information to identify and/or determine your identity, communicate with you, and provide you with tailored services and opportunities in which you may be interested, such as short business messages introducing or marketing products, services, sale promotion or business investment opportunities. If you do not wish to receive such information, you may reply to unsubscribe as instructed by the short messages or through other means we provide.

 

  1. We will use such information to prevent, discover and investigate fraud, any act endangering security, illegal activity, or any other act which breaches any agreement, policy or rule of us or any of our affiliated companies, so as to protect the legitimate rights and interests of you, any other user of us, us or any of our affiliated companies.

 

  1. We may combine your personal information from one kind of service with information from any other kind of service, so as to provide you with services and personalized contents and advice.

 

  1. Other uses as authorized or permitted by you.

 

  1. How You Manage Your Own Information

 

We have provided convenient means for you to inquire about, change and delete your own account information and other information you provide when using our services. For example, you may log in to “1688 Buyer/Seller Center” or “1688 Service Center” to inquire about or to change your personal information, privacy setup or security setup, or delete your delivery address, transaction orders and other information, or deregister your 1688 account.

 

If you consider that we have collected or used your information in violation of applicable laws and administrative regulations or of our agreement with you, you may contact us via the 1688 Service Center.

 

  1. Information You Share

 

You may use our services to contact and share with others. When you use our services to communicate, transact or share with others, you may choose, at your discretion, the counterparty of your communication, transaction or sharing, who, as a third party, can see the contents of your transaction, contact information, contents of communication or sharing and other relevant information.

 

When you use the services of our Platform for online transaction, you will inevitably disclose your personal information to the counterparty or prospective counterparty, such as your contact information or postal address. Please properly protect your personal information and only disclose it when necessary.

 

Public information means any information you share publicly. Any person may review or access to such information whether using or not using the services of our Platform. For example, by engaging in a transaction on our Platform, you will publicize or anonymously share your transaction information, comments and other data.

 

To use the services of our Platform, there may be information which you must publicize and share. For example, to create a good faith transaction environment, you will be required to publicize and share your credit rating information. If you are a seller, as required by applicable laws and regulations and Platform rules, you must publicize and share your enterprise name and other relevant industrial and commercial registration information or information about a natural person business operator, and where a special license is required for business operation in a particular industry or project, you must also publicize and share the relevant business operation license or certificate, such as a food operation license.

 

Please note that, the information you voluntarily share when using our services may involve the personal information or personal sensitive information about you or other persons, and therefore, please consider carefully whether you wish to share or even publicize the relevant information when using our services.

 

  1. How We Share Information

 

We will not provide, sell, rent, share and trade your information to or with any third party for marketing purposes. However, to provide you services and improve our service quality, you consent to us sharing your information we collect:

 

  1. We will by ourselves or appoint a trustworthy partner to act as data processor to process information such as your identity and transaction data in compliance with this Privacy Policy and the relevant confidentiality measures, and use the results of such processing in a manner consistent with the purposes stated in this Privacy Policy.

 

  1. To facilitate your using the services of us and our affiliated companies, we will share your personal information with our affiliated companies. We will only share necessary personal information subject to the purposes stated in this Privacy Policy.

 

  1. We will disclose your personal information to assist in the resolving of a dispute. For example, if you are an eligible complainant of intellectual property rights and file a complaint, we may disclose your personal information to the counterparty as required by the counterparty so that the parties may resolve the possible dispute over rights; if you have created a transaction on the Platform, and either party to the transaction has fulfilled or fulfilled a portion of the transaction obligations and requests information disclosure, we will provide such party with necessary information such as the contact information of the counterparty to facilitate the resolving of any dispute.

 

  1. We will disclose your personal information in order to comply with applicable laws and regulations, for the purpose of legal proceedings or the lawful requirements of any regulatory authority and judicial authority. If we are determine that you have violated applicable laws, regulations, Platform rules or related agreements, or to protect the rights, property or security of us, our affiliated companies, users or the public from any harm, we may also disclose information about you, including the relevant violations and the measures we have taken against you.

 

  1. Other uses as authorized or permitted by you: we will only share your identity card number, passport number, bank account number, personal health information and other personal sensitive information with your explicit consent.

 

  1. Use of Cookies and Similar Technologies

 

To provide you with an easier visiting experience, when you access Platform-related websites or use the services of the Platform, we may use various technologies to collect and store the relevant information, including using small data files to identify your identity. In this way, we can understand your preferences, and help you omit inputting some existing registration information or determine the security of your account. These data files may be Cookie, Flash Cookie, or other local storage provided by your browser or associated applications (collectively “Cookies”).

 

Please understand that, some of our services are only available through Cookies. If allowed by your browser or add-on browser services, you may change your degree of acceptance of Cookies or reject our Cookies, but rejecting our Cookies may affect your secure access to Platform-related websites and use of the services of the Platform under certain circumstances.

 

Web pages often contain electronic images (known as “Single-pixel GIF Files” or “Web Beacon”). Using Web Beacon may help the website calculate the number of users who browse web pages or access to certain Cookies. We will use Web Beacon to collect information about you browsing web pages, such as the address of web pages you are visiting, the position of the reference page you previously accessed, the period during which you stay on the web page, your browsing environment and display setup.

 

  1. How We Store and Retain Information

 

Your personal information and data collected by us will be stored on the server of Alibaba and/or its affiliated companies. Such information and data may be sent to the country or region where you are located or the place where we collect such information and data, and will be accessed to, stored and displayed at such place.

 

We will retain your personal information only for as long as necessary to realize the purposes stated in this Privacy Policy, unless such information may be required or permitted by the law to be retained for a longer period of time.

 

  1. Protection of Your Personal Information

 

The account information is very important personal information. You can only use your account with your password. If you have disclosed your password, you may have lost your identification information and there may be adverse consequences for you. Therefore, please properly set up and keep secure your account information on the Platform.

 

We have taken corresponding security measures to prevent the information in our possession from being lost, misused or altered. These security measures include back up of data in other servers and encryption of users’ passwords. Notwithstanding these security measures, you are reminded that there are no “perfect security measures” in information networks. If you find that any of your personal information has been leaked, especially your account or password, you should contact us immediately through the 1688 Service Center so that we can take appropriate action.

 

Please note that separate device information and search keyword information are data that cannot be directly associated with any specific individual and is, therefore, non- personal information. If we do combine such non-personal information with other information to identify a natural person’s identity or use it in combination with personal information, such device information will be treated as personal information for as long as it remains combined.

 

  1. Protection of Minors

 

We value the protection of personal information of minors. If you are a minor, please use our service or provide us with information after your guardian has carefully read this Privacy Policy and has given his/her consent.

 

  1. Revisions to this Privacy Policy

 

We may revise this Privacy Policy from time to time, and the revised Privacy Policy will be publicized on the Platform or be otherwise communicated appropriately to you prior to the effectiveness of the revised Privacy Policy. In this event, by continuing to use our services, you have consented to be bound by the revised Privacy Policy.

 

In the event of any discrepancy between the contents of the Chinese version and the English version of this Privacy Policy, the Chinese version shall prevail.